LISSABON - German speaker Customer Service & Technical Support – Social Media project (f/m/x) > Joboolo CH :
Company : Teleperformance Location : Biel Bern From : Neuvoo CH
Responsibility Ability to identify, research and review product issues to determine the best solution/ troubleshooting;Repair basic product issues;Use diagnostic tools;Advise on workarounds and best practices to be implemented;Contribute in an active way to increase product insight and knowledge base content;Follow protocol and adhere to guidelines;Achieve and maintain fully satisfactory performance.
Your Profile Fluent level of written and verbal communication skills in German;Good level of written and verbal communication skills in English (minimum B2);Customer oriented with strong decision-making skills;Excellent communication and good argumentation skills;Ability to solve technical issues in a creative way;Ability to build and maintain positive relationships with customers;Basic knowledge of Windows and MS Office.
Our offer Opportunity to work in a dynamic leading multinational company;Possibility of cooperation with leaders in various industries;Stable work and career progression;Investment in training and personal development;Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;Health Insurance since day one in the company;Possibility to live in one of our apartments;Initial flight expenses refund;Annually complementary return flight to your home country (within Europe);Free Portuguese language courses, sports activities, and organized events. Teleperformance BielBern