Business Process- / Application Manager Customer Service > Joboolo CH :
Company : Bühler AG Location : Uzwil St. Gallen From : Neuvoo CH
ITP (Information Technology & Processes) supports thebusiness in its continuous strive for increased efficiency and innovative solutions across all areas and regions.
It provides the necessary expertise, tools and infrastructure for Bühler to become a digital company that sets impulses in its industry.
Tasks Standardized businessprocess development and implementation in our operational units (globally)Ensure quality in businessprocess through continuous development and improvement in line with our strategic business targets and through assigned projectsEnd-to-End process development and lifecycle management, from requirement engineering, solution conception, development coordination, testing, documentation and trainingLead of project and sub project teams and global process communityActing as the link between the operational business and ITApplication Management for SAP S/4 & SAP Cloud for Customers(C4C) Required qualifications Bachelor degree in economics, computer science, business administration, engineering or similar5 years working experience therefore > 3 years in businessprocess development and/or application management incl.
project responsibility or similarVery good understanding of businessprocesses within a company's CustomerServiceVery good understanding / high affinity for IT solutions incl.
advanced experience in ERP solutions (SAP)Growth mindset and openness to new ways of working as we are in the middle of the Agile Transformation Journey Fluent in English and German (business level) Preferred qualifications Experience in businessprocess development in the area of CustomerService, Incident Management & Remote Service Advanced experience in SAP Sales Cloud (C4C) and SAP ERP (CS & SD)Proven leadership skills:
strong decision-making, managing and developing peopleDistinctive interpersonal skills, and strong entrepreneurial thinkingSound judgment, negotiation, and decision-making skills, strong problem-solving skills Benefits Career and personal development, Cross-cultural working environment, Employer-funded pension plan, Health-care program, Attractive insurance coverage, Canteen, Parking area, Good connections with public transport, Training, Employee benefits and discounts, Profit-sharing Application documents Cover letter, Resume, Transcripts, Letters of recommendation, Certifications Who we are Bühler as an employer We are working to create sustainable innovations for a better world.
Our aim is to transform the world's most pressing food and mobility challenges into sustainable technologies, process solutions and business models.
At Bühler, you are empowered to show initiative and take responsibility.
In our family-owned company, personal success goes hand in hand with shared success.
We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success.
We support your personal development because we want you to make a difference.
By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.
Bühler is an equal opportunity employer and we value diversity and inclusion at our company, therefore, it's important that you match us and we match you.
Regardless of your gender (m/f/d).
Questions? We're happy to help! Roland Kunz HR ManagerGupfenstrasse 59240 UzwilSwitzerland Bühler AG Uzwil St. Gallen
